Privacy Policy

This Privacy Policy applies to personal information we handle through the Pixovista Studio website and in the course of providing our online editing services. “Personal information” means information that identifies, or can reasonably be linked to, an individual.

Information you give us — such as your name, email address, the details of your request, the images you upload for editing, and any messages you send us. Payment information is collected and processed by our payment providers, not stored by us.

Information collected automatically — such as your device and browser type, IP address, and how you interact with the site, gathered through cookies and similar technologies described in our Cookie Policy.

• To provide, deliver and support the editing services you order
• To process payments and prevent fraud
• To communicate with you about your project and respond to enquiries
• To operate, secure and improve the website
• To comply with our legal obligations and enforce our terms

Images you submit are used only to perform the editing you have requested. We do not use your images for advertising or public promotion without your explicit permission, as set out in our Image Rights Policy. Source and finished files are retained only as long as needed to deliver and support your order, and are then deleted.

We do not sell your personal information. We share it only with service providers who help us run our business and with authorities where the law requires it. These providers may include:

• Our e-commerce platform, Shopify, which hosts the store and checkout
• Third-party payment processors that handle transactions
• Email and communication tools used to reply to you
• Web-analytics services that help us understand site usage

These providers are permitted to use your information only to perform services for us.

We use cookies and similar technologies for essential site functions, preferences and analytics. You can control these as described in our Cookie Policy.

We keep personal information for as long as needed to provide the service, to comply with legal, tax and accounting obligations, and to resolve disputes. Uploaded image files are deleted after the retention period that applies to your project. When information is no longer required, we delete or anonymise it.

We use reasonable technical and organisational measures to protect personal information against loss, misuse and unauthorised access. However, no method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security.

Depending on where you live, you may have the right to access, correct or delete your personal information, to object to or restrict certain processing, and to opt out of marketing messages. We honour applicable rights and do not discriminate against you for exercising them. To make a request, contact us using the details on our website; we may need to verify your identity first.

Our website and services are not directed at children, and we do not knowingly collect personal information from children under 16. If you believe a child has provided us information, please contact us so we can remove it.

We operate from the United States, and your information will be processed there. By using the site, you understand that your information may be processed in a country with data-protection rules different from those in your own.

We may update this Privacy Policy from time to time; the current version is always available on the website. For any privacy questions or requests, please use the contact details provided on our website.